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Case Study Five

Restorative Justice for Better Incident Learning

Scenario

One of the world’s largest gold mining companies, with mines in four countries, wanted to increase the psychological safety of their workers and improve their learning from incidents.

Solution

Through a Forge Works partnership, our consultants engaged with key stakeholders, prepared a position paper describing the related science, principles and approach for the application of a restorative justice model, and developed a detailed process for operationalizing restorative justice within their existing incident and consequence management processes.

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